Overview

At Battery Online, every battery we sell comes with a warranty as per the respective manufacturer’s policy (Exide, AGS, Daewoo, Osaka, or Alaska). Warranty duration varies by model and is listed on each product page.

Inspect Before You Pay

We operate on a Cash on Delivery basis. When our rider delivers your battery, you can check the product on the spot before making payment. This lets you confirm the brand, model, and condition match your order before any money changes hands.

7-Day Free Exchange

If, within 7 days of delivery, you are not satisfied and want to change the battery, we will exchange it for you free of charge, with no exchange fee and no delivery fee for the swap. To qualify, the battery should be in the same condition it was delivered in, with no physical damage, and with all original accessories and packaging.

Manufacturer Warranty Claims

After the 7-day exchange window, any issues with the battery are handled directly under the manufacturer’s warranty terms for that brand and model. We will assist you in coordinating the warranty claim.

How to Request an Exchange or Warranty Claim

Call or WhatsApp us at 0312-2278296 with your order details and the reason for the exchange or claim, and our team will arrange a pickup and replacement.

Refunds

Because payment is collected only after you have inspected the battery at delivery, refunds are rarely needed. If a refund is due, for example in the case of an overcharge, it will be returned to you via bank transfer or cash, as agreed with our team.